BASIC GUIDELINES ON HOW TO BEHAVE IN THE EVENT OF AN ACCIDENT

  • Stay calm and do not act impulsively, try to evaluate the particular situation
  • Evaluate the general situation (environment) and the specific situation (the accident). Try to identify actual and possible dangers.
  • Immediately adopt measures to avoid and prevent further risks.
  • Request help by immediately calling 140 in Austria, or 118 in Italy. The European freephone emergency number is 112, which puts you through directly to the nearest police headquarters.

What to say when you call 140 in Austria and 118 in Italy

  • Supply precise information about the injured person/s (name, surname, residence) and the telephone number from which you are calling, if possible.
  • Give details on the location of the accident or visual references that can help identify the spot easily, such as: mountain group, side, path, via ferrata, valley, channel, ledge, rest, crest, gully, etc... Give a brief summary of the accident stating the time at which it happened.
  • Specify the number of injured and their condition.
  • Describe the weather conditions, especially visibility. Highlight any obstacles in the area with particular reference to power lines and cables, chair-lifts and ski-lifts and any other overhanging cables that could get in the way.
  • Give any other information that could aid the operation (peo- ple present, particular obstacles or difficulties etc.)
  • Explain precisely how to reach the place where the accident happened, or where the injured person is.
  • Indicate the presence of other people on the spot who witnes- sed the accident, and in particular, if they are able to help.
  • Search interventions for missing or lost persons
  • Specify date and time of departure.
  • Describe the method of transport used to reach the spot (if car, specify number plate, model, colour, appearance, characteristics etc.). Indicate destination and chosen route and/or probable or possible fixed objectives (hill walking, ferrata, climbing etc.). Give the number of walking or climbing companions and their hill-walking or mountaineering abilities and experience. Describe clothing (paying particular attention to colour) and materials and food supplies carried.
  • Inform of any psychological, physical, family or social problems.
  • Communicate information already given to other bodies and/ or organisations.
  • Supply any other useful information regarding the subject(s), location and general environmental conditions.

Interventions in case of avalanche

  • As for previous points 1 and 2.
  • Give the exact or presumed number of people swept away and the exact or presumed number of people buried.
  • Specify the brand and model of apparatus used for searching the persons swept away by the avalanche.
  • Identify the presence of any witnesses able to give an exact account of what happened:
  • If a visual-auditory- apparatus search has been carried out:
  • Provide a brief description of the avalanche (size and characteristics) and the exact point where the people were swept away
  • and/or disappeared (right, left, above, below etc.);
  • objects already extracted and their position, as for previous
  • point above.

other information and particulars that can help the intervention.

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