HOW TO NOT LOSE YOUR BAGS WHEN FLYING
Over two million bags were lost, damaged, delayed, or pilfered in 2010, according to "mishandled baggage" reports made by the largest U.S. airlines to the Department of Transportation. (That's about 3.57 reports per 1,000 passengers.) Here's how you can prevent becoming part of this statistic:
Double-check: Ask the flight attendant handling your bag if you can see the routing information placed on the handle to verify its accuracy before she sends your suitcase down the conveyor belt. This is especially important if you have a connecting flight, because bags are not always routed directly to the final destination -- on occasion, it may be your responsibility to pick up your bag from the first leg of your journey and re-check it, and the best way to confirm this is to see what's written on the label.
Make yourself known: The key is to ID your bag in multiple places -- outside as well as inside -- by placing ID cards in various pockets and pouches. And then add another, using the paper tags provided by the airline carrier. Be sure to include your name, address, and phone number (preferably a mobile number).
Share your plans: Pack a copy of your itinerary (in a place that's not too hard to find) so that airline workers will know where to route your bag in the case they find it and cannot get in touch with you.
Document the evidence: Photograph or video the contents of your bag as you pack. Lay everything out on the bed or floor as you pack and go through your travel checklist. Digital cameras are great for this easy task. The photos will later help you to justify a claim. Just like having a photocopy of your passport, if you never use it great but just in case.
Remove extras: Before checking your bag, take off any removable straps; this will decrease the likelihood of it getting snagged along the way.
Arrive early: If you check a bag within 30 minutes of your departure time, it may not actually make it onto the plane.
Stick to tradition: Finally, don't check your bag with the curbside baggage checker; go inside to the main counter to decrease the chances of a mix-up.
Embellish your bag: Whether you buy a colorful handle wrap or just add a few stripes of bright duct tape, making yours different from the others could draw the attention of a not-so-motivated airline employee. Another option is to purchase a bag that's not black or navy (like the overwhelming majority), making it easier to spot in a roomful of luggage.
Finally, what are your rights if your bag is lost for good?
In the event that your bag is lost for good, US airlines can be held liable for up to $3,300 for domestic flights. The airlines will not, however, simply pay you to replace your missing items. Instead, they'll decide the compensation amount based on original purchase prices, minus depreciation (this is according to the "contract of carriage," which you automatically agree to when you buy a plane ticket). As of August 2011, a new law requires airlines to reimburse passengers for checked baggage fees (typically $25 and up) when said baggage is lost.